Implementing call duration goals
The call duration goal provides a call guidance message to the representative during a phone interaction.
Previous topic Implementing computer telephony integration Next topic Defining the call duration goal
The call duration goal provides a call guidance message to the representative during a phone interaction.
Visit the Support Center to ask questions, engage in discussions, share ideas, and help others.
Want to help us improve this content?
Pega.com is not optimized for Internet Explorer. For the optimal experience, please use: