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Log in to the Pega Co-Browse dashboard

Updated on March 25, 2020

Many of the Pega Co-Browse configuration procedures require that you log in to the Pega Co-Browse dashboard as a Pega Co-Browse administrator. The dashboard is an application that runs on the Pega Co-Browse server, and only operators who are identified as Pega Co-Browse administrators can access the dashboard.

Before you begin:

Ensure that you have your Pega Co-Browse login credentials.

If you have a Pega Co-Browse license, a designated administrator at your company receives an email that contains the URL and login credentials to access the Pega Co-Browse dashboard for your account.

Note:

If you lose your login credentials, enter the URL for your location (see list below), and then click the Trouble logging in link. Enter your email address in the User name field, and then click Send Email. You will receive an email with information about how to reset your password.

If the designated administrator has changed, contact the Pega account executive to request login credentials.

  1. Open a browser window, and enter the URL of the Pega Co-Browse dashboard.

    The URL varies based on the assigned cloud server for your organization:

    • For the US server, log in at https://us.cobrowse.pega.com/sessions/new
    • For the European Union server, log in at https://eu.cobrowse.pega.com/sessions/new
    • For the Canadian server, log in at https://ca.cobrowse.pega.com/sessions/new
  2. Log in to the dashboard as a Pega Co-Browse administrator.

Tags

Pega Customer Service 8.4

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