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Mapping application data

Updated on March 25, 2020

The application data types provide a default set of properties for your use. You can add or remove properties from these data types depending on your requirements. You can also add new data types.

  1. In the navigation panel of App Studio, click DataData objects and integration.
    Result: The list of all available data types is displayed. By default, Pega Customer Service includes Contact, Organization, and Address data types, and their related data types.
  2. Click a data type.
  3. On the Data model tab, determine the properties to add, remove, or leave unchanged. For more information, see Understanding data objects.

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