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Modifying the user experience (UX)

Updated on March 25, 2020

There are multiple places where you can change the user interface of the Interaction Portal. Each location that you want to update follows a similar process.

Note:

As you implement changes to the user interface, have the end users test the changes. Do not wait until the end of a project to perform the testing because it costs more to make a change at the end of the release cycle.

Localization and accessibility are also common user experience requirements. For more information, see the Pega Platform help.

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Pega Customer Service 8.4

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