Skip to main content

         This documentation site is for previous versions. Visit our new documentation site for current releases.      

Transfer reasons

Updated on March 25, 2020

When transferring a call with its associated interaction, you can select a reason for the transfer. The reasons are listed in the ChannelServices-Device-Phone-UI.pyCPMTransferReason property. Save the property to your ruleset and modify the table values to suit your needs.

  • Previous topic Enabling the Accept button on the Review Harness
  • Next topic Setting a time limit for voice and data transfers

Have a question? Get answers now.

Visit the Support Center to ask questions, engage in discussions, share ideas, and help others.

Did you find this content helpful?

Want to help us improve this content?

We'd prefer it if you saw us at our best. is not optimized for Internet Explorer. For the optimal experience, please use:

Close Deprecation Notice
Contact us