Troubleshoot Pega Co-Browse issues
If co-browsing is not working correctly from Pega Customer Service, verify the configuration.
- Verify that the server URL, API token, and API key values are set correctly, as described in Connect Pega Customer Service to the Pega Co-Browse server.
- To verify that the correct API key and API token values appear on the Declare_CAApplicationSettings data page, refresh the data page in Dev Studio by clicking Clear data page on the Load Management tab of the data page rule.
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