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Modifying other Interaction Portal elements

Updated on January 29, 2021

You can update the other elements of Interaction Portal that may require Dev Studio to reflect the style of your business. The following steps guide you to identify the sections and the fields that you want to modify.

Pega Customer Service Implementation Guide
  1. Click the Live UI icon.
  2. Select the element that you want to change.
    When an element is selected, Live UI provides information about that element, such as the sections and harnesses that the element is a part of.
  3. Click the Open rule in Dev Studio icon to open that rule in Dev Studio and update it as needed.
  • Previous topic Customizing the header and composite section of Interaction Portal
  • Next topic Implementing user interface changes to the Interaction Portal

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