Configuring the Robotics setting
The Robotics setting enables the Start My Day feature, which automatically opens the applications required to support your work.
Pega Customer Service
Implementation Guide
- In the navigation pane of App Studio, click .
- In the list of general settings, click Robotics.
- To enable the Start My Day feature so that CSRs can launch and log into other
production applications automatically on start up, select Enable robotics
assisted "Start My Day".If you enable this feature, the Interaction Portal header displays a Start My Day icon.
- Click Save.
Previous topic Configuring knowledge management settings Next topic Configuring the Sales Automation setting