Enabling the financial services Microjourneys
Pega Customer Service for Financial Services includes financial services-specific Microjourneys for fast, consistent implementation of frequently used industry service cases.
Pega Customer Service
Implementation Guide
For information about how to enable and extend the out-of-the-box Microjourneys, see
the following topics:
- Fee Inquiry Microjourney
- Make Payment Microjourney
- Payment Approval Microjourney for Commercial Banking
- Payment Inquiry Microjourney for Commercial Banking
- Repossession and Collateral Management Microjourney
- Travel Notification for Retail Banking Microjourney
- Manage Customer Circumstance
- Manage Lost or Stolen Card Microjourney
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