Use data integration to connect your application with an external data source (system
of record - SOR). Data integration includes sending and retrieving information between the two
systems. Sending information to the external system results in creating, updating, or deleting
information within that system.
This example scenario assumes that you already have interfaces
and a service set up. It describes creating the REST connector to retrieve contact details. In
order to retrieve other types of data, for example, account details, you must repeat the
process. For more information about other integration types, see Data Integration.
Data integration model
