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Changing the home page reports

Updated on December 3, 2021

You can modify the reports shown on the home page. The reports shown can change, based on the role of the user logged into the Interaction Portal.

Pega Customer Service Implementation Guide
  1. In the Interaction Portal home page, click Dashboard.
  2. Click the Personalize dashboard icon to configure the charts and reports based on your business requirements.
  3. Configure this section by removing the charts that you do not want and adding charts to this section.
  4. Click Publish to save your changes.


Pega Customer Service 8.7 Pega Customer Service for Communications 8.7 Pega Customer Service for Financial Services 8.7 Pega Customer Service for Healthcare 8.7 Pega Customer Service for Insurance 8.7

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