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Enabling the communications Microjourneys

Updated on December 3, 2021

Pega Customer Service for Communications includes communications-specific Microjourneys for fast, consistent implementation of frequently used industry service cases.

Pega Customer Service Implementation Guide
For information about enabling and extending the out-of-the-box Microjourneys, see the following topics:

Tags

Pega Customer Service 8.7 Pega Customer Service for Communications 8.7 Pega Customer Service for Financial Services 8.7 Pega Customer Service for Healthcare 8.7 Pega Customer Service for Insurance 8.7

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