Enabling the insurance Microjourneys
Pega Customer Service for Insurance includes insurance-specific Microjourneys for fast, consistent implementation of frequently used industry service cases.
Pega Customer Service
Implementation Guide
For information about how to enable and extend the out-of-the-box Microjourneys, see
the following topics:
- Personal Auto Claim Status Inquiry Microjourney
- Change Beneficiary Microjourney
- Change Policy Address Microjourney
- Make Payment Microjourney
- Personal Auto Claim (FNOL) Microjourney
- Policy Inquiry Microjourney
- Policy Loan Microjourney
- Report a Death Claim Microjourney
- Surrender Policy Microjourney
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