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Extending case types

Updated on December 3, 2021

Extension points make it faster to configure a case to meet your specific business needs, and easier to upgrade the case in the future. This section lists the extension points and describes how to use them to configure a case type to your specific needs.

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Pega Customer Service 8.7 Pega Customer Service for Communications 8.7 Pega Customer Service for Financial Services 8.7 Pega Customer Service for Healthcare 8.7 Pega Customer Service for Insurance 8.7

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