Getting started
The topics in this section describe how to get started using the application, including creating your implementation application and configuring your application settings.
Pega Customer Service
Implementation Guide
- Introduction to Pega Customer Service
- Viewing the application version
- Pega Customer Relationship Management application stack
- Creating your Pega Customer Service implementation application
- Configuring your Pega Customer Service implementation application for Case Management Edition
- Configuring application settings
- Optional: Defining the security model and organization structure
- Setting up your organization and users
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