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Managing business conditions

Updated on December 3, 2021

You can view or edit existing business conditions. As business criteria changes, editing an existing business condition is helpful because it automatically updates in every location that it is used. If you do not use existing business conditions,you have to manually access all the places where the business conditions were used and replace them with a new one.

Pega Customer Service Implementation Guide
  1. In the navigation pane of App Studio, click SettingsGeneralBusiness conditions.
  2. On the Business conditions page, click the business condition that you want to view or edit.
  • Previous topic Configuring business conditions
  • Next topic Using business conditions to configure visibility of case suggestions


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