Skip to main content


         This documentation site is for previous versions. Visit our new documentation site for current releases.      
 

Modifying the user experience (UX)

Updated on December 3, 2021

There are multiple places where you can change the user interface of the Interaction Portal. Each location that you want to update follows a similar process.

Pega Customer Service Implementation Guide
Note:

As you implement changes to the user interface, have the end users test the changes. Do not wait until the end of a project to perform the testing because it costs more to make a change at the end of the release cycle.

Localization and accessibility are also common user experience requirements.

Tags

Pega Customer Service 8.7 Pega Customer Service for Communications 8.7 Pega Customer Service for Financial Services 8.7 Pega Customer Service for Healthcare 8.7 Pega Customer Service for Insurance 8.7

Have a question? Get answers now.

Visit the Support Center to ask questions, engage in discussions, share ideas, and help others.

Visit the Support Center

Did you find this content helpful?

Yes
No

Want to help us improve this content?
Suggest an edit

We'd prefer it if you saw us at our best.

Pega.com is not optimized for Internet Explorer. For the optimal experience, please use:

Close Deprecation Notice
Contact us