Add Mobile Device & Plan Microjourney

With the Add Mobile Device & Plan Microjourney™ customer service representatives (CSRs) can quickly add a new mobile device and plan for customers by showing only compatible add-ons and accessories based on the product selected. This Microjourney is available in mobile and web self service assisted channels. This Microjourney also integrates with the Pega Product Catalog for Communications to help manage the large number of product and services as well the complex product compatibility and eligibility attributes that communications companies deal with every day.