The following issues are fixed in Pega Customer Service for Financial Services 8.6:
|Title and Description
|After completing a Repossession case, if the CSR clicked on the same case label on the driver panel, the Repossession case did not open for review. Instead, the parent Collection case opened for review.
|In the Report Definition RetrieveCollectionCases, the results were filtered on the out-of-the-box PegaCPMFS-Work-Collection class. The report definition has been updated to filter on the implementation class.
|Removed the CSLoadInteractionHistory rule override.
|The launch time performance for service cases has been improved significantly.
|Overridden case header pyActionLabelDisplaySection sections in different classes of Customer Service for Financial Services were not updated with changes from the Pega Customer Service application. While overridden case headers in PegaCPMFS-Work and PegaCPMFS-Work-Service classes were removed, overidden case headers in the PegaCPMFS-Work-Interaction class were updated with recent style changes from the Pega Customer Service application.
|For some cases, clicking Submit hangs the screen.
|The czSwitchDestination rule was not optimized to the work pool tables.
|The czResponseType rule was not optimized in the CPMFS work class.
|The Outbound Email interactions were not appearing in the Account tab interactions.