Configuring work class settings
Review and configure the existing work class behavior to more closely meet your business needs.
In the navigation pane of Dev Studio, click App and enter PegaFSM-Data-ApplicationExtensions in the Search field.
To open the data transform, click
.To override the default behavior, select the FSMWorkClassesExtensions extension rule.
Click Save as.
Save the rule to the default Apply to class.
Note: Ensure that the ruleset is for your application. Click Create and open.
Review and configure the settings. The following table shows the default values:
Click Save.
Setting Default value Description WorkClass "PegaFSM-Work-FieldServiceWorkOrder" Work order class group ServiceCaseClass "PegaFSM-Work-Service" Service case class group JobCaseClass "PegaFSM-Work-Job" Job case class group ServiceRequestCaseClass "PegaFSM-Work-ServiceRequest" Service request class group TaskWorkClass "PegaFSM-Work-Task" Task case class group TourClass "PegaFSM-Work-Tour" Tour case
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