Skip to main content


         This documentation site is for previous versions. Visit our new documentation site for current releases.      
 

Associating regional admins to a service territory in the Pega Route Service Admin Portal

Updated on March 16, 2021

As a business administrator, after you create a service territory, populate it with regional admins along with coverage locations, field workers, and dispatchers. Add a regional admin to the service territory, where needed, so that the regional admin can create and manage the routes, field workers, and the dispatchers associated to the assigned service territories.

Before you begin: Create a service territory and a regional admin before populating the service territory. For more information, see Creating a service territory in the Pega Field Service Admin portal and Creating a regional administrator in the Pega Route Service Admin Portal.
  1. In the Pega Route Service Admin portal, from the left-panel menu, select Service territories.

  2. Select a service territory.

  3. Click Add next to the Regional admin section.

  4. Click Add after adding regional admin.

Add coverage locations, dispatchers, and field workers to a service territory. For more information, see Adding coverage locations, dispatchers, and field workers to a service territory in the Pega Field Service Admin portal.
  • Previous topic Creating a regional administrator in the Pega Route Service Admin Portal
  • Next topic Setting up and managing routes in the Pega Route Service Admin Portal

Have a question? Get answers now.

Visit the Support Center to ask questions, engage in discussions, share ideas, and help others.

Did you find this content helpful?

Want to help us improve this content?

We'd prefer it if you saw us at our best.

Pega.com is not optimized for Internet Explorer. For the optimal experience, please use:

Close Deprecation Notice
Contact us