As a business administrator, after you create a service territory, populate it with regional admins along with coverage locations, field workers, and dispatchers. Add a regional admin to the service territory, where needed, so that the regional admin can create and manage the routes, field workers, and the dispatchers associated to the assigned service territories.
In the Pega Route Service Admin portal, from the left-panel menu, select Service territories.
Select a service territory.
Click Add next to the Regional admin section.
Click Add after adding regional admin.