Associate a task with a product to define a case that represents a specific subunit of work that a field worker performs to complete a work order.
In the Pega Field Service Admin portal, click.
On the Products page, select a product.
On the product page, click.
In the Edit product window, on the Tasks tab, click Add task.
In the Task name list, select a task.This task is displayed as a suggested task to the field workers when a work order is created for the configured product.