As a business administrator, establish sub-locations that define the exact location of a configured product at the customer location. It is a description of the configured product’s placement. For example, if the configured product is placed in the basement of the customer location, then “basement” becomes the sub-location. After you create a sub-location, add sub-locations to a configured product for a customer account.

1. In the Pega Field Service Admin portal, click Sub-locationsNew Sub-location.

2. On the New Sub-location tab, complete the displayed fields.

3. Click Submit.