Review and configure the existing Dispatcher portal behavior to more closely meet your business needs.

1. In the navigation pane of Dev Studio, click App and enter PegaFSM-Data-ApplicationExtensions in the Search field.

2. To open the data transform, click Data ModelData TransformFSMDispatcherDefaultsDefinition.

3. To override the default behavior, select the FSMDispatcherExtensions extension rule.

4. Click Save as.

5. Save the rule to the default Apply to class.

   Note: Ensure that the ruleset is for your application.

6. Click Create and open.

7. Review and configure the settings. The following table shows the default values:

Setting	Default value	Description
MaxFieldWorkersInTimeline	10	The maximum number of field workers per page on the timeline.
isSignatureVisible	true	If true, the dispatchers and the customer service representatives (CSRs) can view the customer’s and field worker’s signatures in the Dispatcher portal and the Interaction portal respectively.

8. Click Save.