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Creating a product family and product line

Updated on October 6, 2020

A product family is a high-level grouping of products, for example, CoolAir has a family of central air conditioning systems or a family of window air conditioners. A product line is a set of related products, for example, CoolAir manufactures a “High Efficiency” line of window air conditioners.

  1. To create a new product family, in the Pega Field Service Admin portal, click ProductsProduct FamiliesNew product family.

  2. In the Create product family window, complete the displayed fields.

  3. To create a new product line, in the Admin portal, click ProductsProduct LinesNew product line.

  4. In the Create product line window, complete the displayed fields.

Create products. For more information, see Creating a product.

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