Modifying a field worker's calendar in the Pega Field Service Dispatcher portal
The field worker menu includes an option to access the field worker's calendar to manage their working time and non-working time. This makes it easier for you, as a dispatcher, to track and customize a field worker's availability.
In the Pega Field Service Dispatcher portal, from the menu options of a field worker whose calendar you want to view or update, click
.- Optional:
On the Working time tab, in the Working time section, modify the working hours and days that define the working shifts.
- Optional:
Click Add time to enter additional working hours and days.
- Optional:
In the Additional dates section, click Add time to enter additional working hours and days for a specific date.
Click Submit.
- Optional:
On the Non-working time tab, enter the holidays and time off.
Click Submit.
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