As a contract field worker, you can view a list of work orders offered to you. After reviewing them, you accept the work order; if you need to reject it, contact the dispatcher.

1. In the Pega Field Service mobile app, tap Unscheduled QueueMy Schedule and tap a work order.

   

2. Review the work order details.

3. Tap Accept.

4. To schedule your work order, in the Start date field, select a date and time.

5. Tap Set.

6. Tap Schedule.

   Result: The work order status is Dispatched.