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General configuration settings

Updated on February 16, 2021

In the Field Service Admin portal of Pega Field Service, you can configure the service territories, work groups, and calendar settings for your organization, create field workers and work order types, and configure general settings that include enabling coverage zones, enabling or disabling real-time updates, updating the Google API key, and scheduling granularity.

The general configuration settings that can be performed from the Field Service Admin portal are described in the following tasks.

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