In addition to the library of Pega Platform reports, Pega Foundation for Communications provides several pre-configured reports that are customized for the various work objects, cases, and business processes used in the application. These reports provide you with real-time insights into case inventories and aging so that you can respond with the agility that is needed to comply with your internal and external service level agreements as well as compliance mandates.

To create other reports, see Reporting.

• Implementing reporting