Standard case types
Pega Foundation for Communications
Product Overview
Case type | Description |
Product catalog | Defines a repository of product offers that are defined by the Product Manager. This entity defines information about Business Line, Type of Catalog, Start Date, End Date, Status, and Geographic Area. |
Product specification | Defines the technical aspects of a product and is utilized by product offers. You can define atomic and composite product specifications. This entity includes details such as Business Line, Product Line, Product Category, Brand, Lifecycle Status, and cost to the business. This entity manages Terms & Conditions, Media Content, Compatibility Rules, and Product Configurations. You can define complex compatibility rules for product specifications. It also captures cardinality and relationships among child specifications for composite product specification. |
Product offering | Defines commercial information pertaining to a product, including Start Date, End Date, Contract Terms, Status, Offer Type, Distribution Channels, add-ons, Pricing, and Pricing Policies. |
Composite price | Captures pricing information (such as non-recurring charges, Monthly recurring charges, Delivery Intervals, discounts, and fees) and eligibility rules that are associated with a product offer/bundle/product specification. |
Pricing policy rule | Defines various pricing scenarios and actions by using parameters such as price, quantity, and customer category. Consuming applications, such as Pega Configure Price Quote for Communications, read the pricing policies that are associated with product offers to provide discounts for a quote. |
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