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Canceling an existing appointment

Updated on September 18, 2020

To cancel an existing appointment follow the below steps:

  1. If you have imported the Pega Foundation for Healthcare demo application and sample operators as part of installation, log in to the application as EWSUserusing the password that you specified when you enabled this operator; to enable Pega-provided operators, see Enabling operators.

    Otherwise, complete the following steps to create a new operator ID:

    1. Log in to Dev Studio by using the operator ID [email protected] and the password that you specified for that operator.
    2. Save a copy of the existing [email protected] operator, and give it a name that identifies it as an EWS user operator.
    3. Add PegaHCEWS:Users access group to the new operator record. Click the radio button to the left of the access group to select it as the default access group.
    4. Save the new operator record.
    5. Log in as the new operator that you created.
  2. System displays user’s calendar with scheduled appointments.
  3. Select the desired appointment from the calendar.
  4. Click Cancel to cancel the appointment.
  • Previous topic Viewing and updating an existing appointment
  • Next topic Step 4: Integrating and managing X12 EDI messages

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