Work classes/case types
The Pega Foundation for Insurance application includes a sample work class structure that provides example processes.
The only core case type that is built and maintained in Pega Foundation for Insurance is the Customer Case in the PegaIns-Work-ManageCustomerAccount class.
The other cases in Pega Foundation for Insurance, such as the various new business applications, are included for backward compatibility only. See the Pega Underwriting for Insurance documentation on the Pega Community for information about new implementations that focus on new business.
Previous topic Rulesets Next topic Case management