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Pega Foundation for Insurance Hotfixes
The following tables list required hotfixes the Pega® Foundation for Insurance application requires. To request a hotfix, go to your account on My Support Portal. Click New request > For something I need and select Service request > Existing hot fix. Add and verify the hotfix details and click Finish.
Import each type of hotfix in the listed order during the Pega Foundation for Insurance installation or upgrade:
Apply Pega Platform hotfixes immediately after the Pega Platform installation or upgrade.
Apply Pega Foundation for Insurance and Product Builder for Insurance hotfixes just after you complete the application bundle import.
To see hotfix installation details, see the readme that is included in the hotfix.
Pega Foundation for Insurance 8.5
Required Pega Foundation for Insurance 8.5 hotfixes
| Pega Platform Version | Hotfix Number | Observed Behavior |
|---|---|---|
| 8.5 | HFix-80211 | Pega8.5.2Upgrade- Operator Profile Link not working. Old menu bar is upgraded to new one i.e. setting the property pyMenuFlag to "true". |
| 8.5 | HFix-68711 | Localization issues fixed for few labels. |
Pega Foundation for Insurance 8.4
Required Pega Foundation for Insurance 8.4 hotfixes
| Pega Platform Version | Hotfix Number | Observed Behavior |
|---|---|---|
| 8.4.3 | HFix-67504 | In Pega Foundation for Insurance 8.4, security has been enhanced on number of rules with inclusion of existing privilege "AllFlows". |
| 8.4 | HFix-63569 | Search indexing is failing due to the PrimaryCommunication key, which is not available in pa_communication_options table primary key constraint. Keys have been modified for 'PegaIns-Interface-Contact-CommunicationOptions' Class which is from PegaInsure Layer. 'Primary Communication' key is replaced with 'DateAdded' key. |
Pega Foundation for Insurance 8.3
Required Pega Foundation for Insurance 8.3 hotfixes
| Pega Platform Version | Hotfix Number | Observed Behavior |
|---|---|---|
| 8.3 | HFix-67567 | In Pega Foundation for Insurance 8.3, security has been enhanced on number of rules with inclusion of existing privilege "AllFlows". |
| 8.3 | HFix-64565 | Key mismatch error message is coming during test connectivity. The issue occurred as table has only one key and class has 2 keys. Modified the table to include both case id and email token as keys. |
| 8.3 | HFix-64013 | SendEmailNotification status failed even though the message "Message sent successfully" is seen. Additional if statement is included to only set the status if retval is not equal to "Message sent successfully". |
Pega Foundation for Insurance 8.2
Required Pega Foundation for Insurance 8.2 hotfixes
| Pega Platform Version | Hotfix Number | Observed Behavior |
|---|---|---|
| 8.2.8 | HFix-68061 | In Pega Foundation for Insurance 8.2, security has been enhanced on number of rules with inclusion of existing privilege "AllFlows". |
| 8.2.1 | HFix-54250 | D_OFACSearch does not work. Acitivity name is updted in D_OFACSearch data page to fix the issue. |
| HFix-57503 | Incorrect behavior on refresh of local action assignment. Unchecked the option 'Disable Submit on refresh' in the Work- pyWorkActionsPerform navigation rule for Refresh. | |
| 8.2 | HFix-65835 | Unable to share the article with Customer in Interaction Portal. Updated the rules to share KM articles via mail. |
Pega Foundation for Insurance 8.1
Required Pega Foundation for Insurance 8.1 hotfixes
| Pega Platform Version | Hotfix Number | Observed Behavior |
|---|---|---|
| 8.1.9 | HFix-67856 | In Pega Foundation for Insurance 8.1, security has been enhanced on number of rules with inclusion of existing privilege "AllFlows". |
| 8.1 | HFix-59749 | OOTB class missing issue after upgrade. The missing classes were created and shipped as part of this fix. |
| HFix-48864 | User needs to see the list of documents sent to the claimant. Page list property created to hold the list of documents. |
Pega Foundation for Insurance 7.4
Required Pega Foundation for Insurance 7.4 hotfixes
| Pega Platform Version | Hotfix Number | Observed Behavior |
|---|---|---|
| 8.1 | HFix-48111 | Changes are required to address the following issues:
|
| 7.4 | HFix-45824 | Pega Foundation for Insurance prerequisite hotfix for Pega Underwriting for Insurance HFix-44663. |
| HFix-44621 | On upgrade to Pega Foundation for Insurance 7.4 from 7.31 the sample data import fails with error message "Database -Bad TableMapping - TooManyProperties". | |
| HFix-44320 | When a Pega Claims for Insurance case is launched, the header is missing. |
Pega Foundation for Insurance 7.31
Required Pega Foundation for Insurance 7.31 hotfixes
| Pega Platform Version | Hotfix Number | Observed Behavior |
|---|---|---|
| 7.4 | HFix-43584 | Pega Foundation for Insurance prerequisite hotfix for Pega Underwriting for Insurance HFix-43583. |
| HFix-41325 | Location details are not getting auto-populated in Location Information screen in Pega Underwriting for Insurance. | |
| 7.3.1 | HFix-41325 | Unchecked limit values are appearing in Pega Underwriting for Insurance and update submission for renewals not working correctly. |
| HFix-42417 | The Eligibility menu displays duplicate entries. |
Pega Foundation for Insurance 7.23.1
Required Pega Platform hotfixes for Pega Foundation for Insurance 7.23.1
| Pega Platform Version | Hotfix Number | Observed Behavior |
|---|---|---|
| 7.2.2 | HFix-31078 | Changes are required to address the following issues:
|
Required Pega Foundation for Insurance 7.23.1 hotfixes
| Pega Platform Version | Hotfix Number | Observed Behavior |
|---|---|---|
| 7.3 | HFix-35582 | Changes are required to address the following issues:
|
| 7.2.2 | HFix-33544 | Important: The Customer Relationship Management for Insurance 7.22.1 release requires you to complete the installation of this hotfix before you install Customer Relationship Management for Insurance 7.22.1. Certain properties like churn risk are missing in the customer class resulting in errors/inconsistencies during import of unified sample data rap for insurance applications. This issue caused the incorrect population of marketing offers in Pega Customer Service for Insurance/Pega Sales Automation for Insurance. |
| HFix-33676 | Important: The Customer Relationship Management for Insurance 7.22.1 release requires you to complete the installation of this hotfix before you install Customer Relationship Management for Insurance 7.22.1. The sample data rap released with Pega Foundation for Insurance 7.23.1 requires support for Pega Customer Service for Insurance 7.22.1, since Pega Customer Service for Insurance 7.22.1 unifies sample data for the entire insurance application suite. | |
| 7.1.5 | HFix-29465 | Purge Archive keeps losing time and executes multiple times. |
Pega Foundation for Insurance 7.22
Required Pega Platform hotfixes for Pega Foundation for Insurance 7.22
| Pega Platform Version | Hotfix Number | Observed Behavior |
|---|---|---|
| 7.2.2 | HFix-31078 | 1. AutoComplete does not display properly. 2. Fixing the regression bug that displays concurrent exception message. |
| HFix-29436 | Changes are required in order to install Pega Foundation for Insurance 7.22 on servers already running Pega Claims for Insurance 7.12. A Non-Automatic Data Definition Language (DDL) change in the pa_rating table blocks the installation. | |
| 7.2.1 | HFix-29108 | Wrong descriptions of the case type show in the other actions menu. |
| HFix-29109 | 1. AutoComplete does not display properly. 2. Fixing the regression bug that displays concurrent exception message. | |
| 7.2 | HFix-26747 | 1. AutoComplete does not display properly. Note:
|
| HFix-28147 | Wrong descriptions of the case type show in the other actions menu. Note: This item is available in the Updates folder of the Pega Foundation for Insurance application bundle. |
Required Product Builder for Insurance 7.22 hotfixes for Pega Foundation for Insurance 7.22
| Pega Platform Version | Hotfix Number | Observed Behavior |
|---|---|---|
| 7.2.2 | HFix-30534 | UDF Issue in PBI Application - Pending WorkObjects are not displayed. |
| 7.2.1 | HFix-30534 | UDF Issue in PBI Application - Pending WorkObjects are not displayed. |
Required Pega Foundation for Insurance 7.22 hotfixes
| Pega Platform Version | Hotfix Number | Observed Behavior |
|---|---|---|
| 7.2.2 | HFix-29585 | User is unable to create a new Customer through “Customer management”. |
| HFix-35982 | The IsInPagelist function [PegaInsure ruleset] generates a large volume of errors which quickly fills the Pega Platform error log. | |
| HFix-38272 | The declare expression rule, Work-.pxUrgencyPartyTotal, which is used to calculate the Service Level Agreement (SLA) for all work parties, is broken. | |
| 7.2.1 | HFix-35982 | The IsInPagelist function [PegaInsure ruleset] generates a large volume of errors which quickly fills the Pega Platform error log. |
| HFix-38272 | The declare expression rule, Work-.pxUrgencyPartyTotal, which is used to calculate the Service Level Agreement (SLA) for all work parties, is broken. | |
| 7.2 | HFix-35982 | The IsInPagelist function [PegaInsure ruleset] generates a large volume of errors which quickly fills the Pega Platform error log. |
| HFix-38272 | The declare expression rule, Work-.pxUrgencyPartyTotal, which is used to calculate the Service Level Agreement (SLA) for all work parties, is broken |
Pega Foundation for Insurance 7.21
Required Pega Foundation for Insurance 7.21 hotfixes
| Pega Platform Version | Hotfix Number | Observed Behavior |
|---|---|---|
| 7.2.1 | HFix-28305 | Tab alignment is not as per action area border. |