Skip to main content


         This documentation site is for previous versions. Visit our new documentation site for current releases.      
 

Creating the application

Updated on January 18, 2022

Run the New Application wizard to create your application.

Caution: If a Pega Fulfillment Control Center for Communications application already exists in your system, running the New Application wizard overwrites some existing application settings. This will cause issues with your existing application. Having more than one active Pega Fulfillment Control Center for Communications application on the same Pega Platform instance is not supported. This includes custom applications built by you and sample applications provided by Pega.
  1. To create a new operator ID for running the New Application wizard, complete the following steps:
    1. Log in to Dev Studio by using the operator ID [email protected] and the password that you specified for that operator.
    2. Save a copy of the existing [email protected] operator and give it a name that identifies it as an Application Setup operator.
    3. Add the FCC:AppSetup access group to the new operator record, and then click the radio button to the left of the access group to select it as the default access group.
      When this access group is selected as the default access group for an operator, the New Application wizard opens when the operator logs in.
    4. Save the new Application Setup operator.
  2. Log in as the Application Setup operator.
  3. Follow the New Application wizard instructions until the Name your application page opens, and then follow the steps below.

    For more information about each step of the wizard, see Extending the New Application wizard.

  4. On the Name your application page, enter the name of the application, and then click Advanced configuration.
  5. In the Organization settings section, enter the Organization name, Division name, and Unit name for this application.

    The New Application wizard creates the application class structure for you based on the organization settings that you enter. For more information, see Class layers and Class hierarchy and inheritance.

    If you have not already defined the organization entities (for example, if you have not already defined the division), type the name of the new entity in the appropriate field. The application saves the new values when you create the new application.

  6. Click Save.
  7. Click Create application.
  8. To open the new application, click Go to app.
Result:

The New Application wizard creates a set of access groups for the application. Create your own operators, and then apply the appropriate access groups.

Have a question? Get answers now.

Visit the Support Center to ask questions, engage in discussions, share ideas, and help others.

Did you find this content helpful?

Want to help us improve this content?

We'd prefer it if you saw us at our best.

Pega.com is not optimized for Internet Explorer. For the optimal experience, please use:

Close Deprecation Notice
Contact us