You want your application to respond immediately as your end users interact with customers. As you design your user interface, complete the following steps:
- Review transactional service level agreements.
- Review service performance, such as how long it takes back end systems to gather the data needed to display customer details.
- Review data requirements to determine which fields contain the information that the representatives absolutely need for the task that they need to perform.
- Determine if any network configuration could cause latency.