Skip to main content


         This documentation site is for previous versions. Visit our new documentation site for current releases.      
 

Configuring work parties

Updated on January 18, 2021

A work party represents a person, business, or organization that is involved in a case. It receives correspondence, such as email, and can be an active or passive participant based on its role. Pega Government Platform comes with default work parties, but you might need to configure them for site-specific requirements.

  1. In the Case types explorer, click the name of the case of which you want to modify the work parties.

  2. Click the Settings tab and select Parties.

  3. Click the work party name to open the settings for the work party.

  4. Make your modifications and click OK.

For more information, see Defining case participants.

Have a question? Get answers now.

Visit the Support Center to ask questions, engage in discussions, share ideas, and help others.

Did you find this content helpful?

Want to help us improve this content?

We'd prefer it if you saw us at our best.

Pega.com is not optimized for Internet Explorer. For the optimal experience, please use:

Close Deprecation Notice
Contact us