Configuring work queue names
You can change the names of the work queues to which cases are routed to match your company standards. For example, Review@implementation, where implementation stands for the name of your implementation layer.
In Dev Studio, search for and open the following decision tables:
- RouteToProcurementOfficerWB
- RouteToMarketAnalysisWB
On the Table tab of each decision table, modify the work queue names in the Return column.
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