Interview case
An Investigative Case Management user can conduct an interview for an investigation case or for a subject case by creating an interview directly from the investigation or subject.
Pega Government Platform
Implementation Guide
Pega Government Platform
Implementation Guide
Pega Government Platform
Implementation Guide
Pega Government Platform
Implementation Guide
Edit an interview by using the Edit interview feature, which you can use to add another participant, update the values that are captured, and so on.
Adding a field to an existing interview details form
When conducting an interview for an investigation case or for a subject, you must capture a certain number of details about the case or subject.
Assume that you need to capture one more field when adding an interview to the
system. To add a field, complete the following steps:
- Create the property in the PegaPS-Data-Interview class.
- Add the newly created property to the InterviewInfo (PegaPS-Data-Interview) section.
- Add a property to interview participants:
- Create the property in the PegaPS-Data-Association class.
- Add the newly created property to the ParticipantsList (PegaPS-Data-Association) section.
- Add an interview template:
- Switch to App Studio and click the PGP wrench icon.
- Click Interview templates and add new template to the existing list.
Viewing an interview
An Investigative Case Management user can view an interview and the associated data that was collected during the interview.
- Add the property to display in the InterviewInfoRO
(PegaPS-Data-Interview) section.For information about adding a property, see Adding a field to the existing interview details form.
- Update the InterviewList (PegaPS-Data-Interview) report definition to retrieve the property.
Extending the Interview case
The Interview case type can be extended to any other cases by completing the following steps.
- Click Case types.
- Click the vertical ellipsis, and then click Open.
- Add the Interview case as a child case type.
- Save your changes.
- To show the list of interviews of a case type, include the InterviewTab (PegaPs-Work) section in the pyCaseMainInner section as a new tab.
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