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Installing the application

Updated on January 18, 2022

To install Pega Government Platform, import the application file, and then complete additional procedures in this guide.

Before you begin: Ensure that you complete the prerequisites for this application installation.

Importing the modularized application file

The system data and rulesets for Pega Government Platform are loaded during this task.

  1. Log in to Pega Platform (https://<hostname>:<port>/prweb) by entering the administrator ID, for example, [email protected] and the password that you used during Pega Platform installation.
  2. In the header of Dev Studio, click ConfigureApplicationDistributionImport.
  3. Select the /Rules/PegaGP.jar file from your distribution media, and then follow the wizard instructions.
  4. For schema changes, depending on your site's requirements, select either Automatic or Manual, and then continue following the wizard instructions.
    If you select Manual, see Viewing and applying schema changes.
  5. On the Aged Updates screen, select the Import aged updates check box, and then click Next.
  6. When the import is complete, click Done.
  7. Apply the required hotfixes by using Hotfix Manager. For more information about applying hotfixes, see Applying the latest on-premises patch.
  8. Optional: Verify the application rules.
    1. In the navigation pane of Dev Studio, click RecordsApplication DefinitionApplication.
    2. Confirm that the following application rule is displayed in the list:
      • PegaGPCosmos 8
      • PGPICMCosmos 8
      • PegaGP 8
      • PGPICM 8
      • PGPContracts 8
      • PGPComplaints 8
What to do next:

Optionally, import the sample data.

Creating a system administrator operator

Create a system administrator operator for Pega Government Platform by completing the following steps:

  1. Log in to Pega Platform (https://<hostname>:<port>/prweb) by entering the administrator ID, for example, [email protected] and the password that you used during Pega Platform installation.
  2. In the header of Dev Studio, click CreateOrganizationOperator ID.
  3. Enter a short description, for example, pgpsysadmin, and then click Create and open.
  4. In the Application Access section, enter the access group PegaGPCosmos:Administrators.
  5. Click the Work tab. Under Organizational unit, click Update.
  6. Click PGPGovGovernmentOperations, and then click Submit.
  7. On the Security tab, click Update password, enter a new password, and then click Submit.
  8. Click Save to save the rule.

Creating operator accounts

Create all of the operators from the following table in your Pega Government Platform application:

OperatorID Access Group Team Starting activity
ICMEventListener PGPICMCosmos:ICMIntakeSpecialist IntakeSpecialist Data-Portal.ShowDesktop
PGPEventListener PegaGPCosmos:CaseWorker default@PegaPS Data-Portal.ShowDesktop
RequestAccessEmailApproval PGPICMCosmos:Administrator default@PegaPS Data-Portal.ShowDesktop
ICMInvestigationListener PGPICMCosmos:Administrator default@PegaPS Data-Portal.ShowDesktop
  1. Log in to Pega Platform by using the administrator credentials, and switch to the respective applications and create the corresponding operators listed above.
  2. In the header of Dev Studio, click CreateOrganizationOperator ID.
  3. Enter the Operator ID from the corresponding column in the Operators table and click Create and open.
  4. Add the Access group from the corresponding column in the Operators table.
  5. Click the Work tab. Under Organizational unit, click Update.
  6. Click PegaPSGovernmentOperations, and then click Submit.
  7. Add the Work group from the corresponding column in the Operators table.
  8. On the Security tab, add the starting activity to execute from the corresponding column in the Operators table.
  9. Click Update password, enter a new password, and then click Submit.
  10. Click Save to save the rule.

Updating event listeners

Pega Government Platform has a set of event listeners.

To update these listeners with requestor login credentials, complete the following steps.
  1. In the header of Dev Studio, click ConfigureIntegrationEmailEmail Listeners.
  2. Click the PGPEventEmailListener listener name.
  3. On the Email listener page, navigate to the Requestor login section and update the password of PGPEventListener, which was created in Creating operator accounts.
  4. Save the record.
  5. Repeat the previous steps for the following event listeners:
    • ICMEventEmailListener
    • RequestAccessApproval
    • InvestigationAcceptEmailListener

Optional: Importing the sample data application

The Pega Government Platform distribution media includes sample dataa sample application to help you explore the application capabilities. The sample data includes disabled sample operators that you can enable to learn about the workspaces for each operator role. Importing the sample dataapplication is optional, and the sample data that is provided might not align with your business needs.

Before you begin: Ensure that you have already imported the Pega Government Platform application file.
To import the sample data for Pega Government Platform, complete the following steps.
  1. In the header of Dev Studio, click ConfigureApplicationDistributionImport.
  2. Select the /SampleData/PegaGP_SampleData.jar file from your distribution media.
  3. Follow the wizard instructions to import the sample data.
What to do next: Enable the sample operators that you will use to explore the different workspaces. For more information, see Optional: Enabling sample operator accounts.

Optional: Enabling sample operator accounts

If you imported the sample data, operators are included that allow you to access the sample data. For security purposes, sample operators are disabled by default.

Before you begin: Import the sample data that contains the sample operators.

To enable the sample operators,ExternalUser operator, which is required to support the Direct Web Access feature, complete the following steps.

  1. In the header of Dev Studio, click ConfigureOrg & SecurityAuthenticationOperator Access.
  2. In the Disabled operators section, select the check box next to the operator ID to enable.
  3. Click Enable selected.
    The Enable Operator dialog is displayed.
  4. Click Submit to confirm that you want to enable the selected operator ID.
  5. Click OK to close the dialog box.

Optional: Installing the sample application

Pega Government Platform includes a sample application with an ICM Demo Cosmos and PGP Demo Cosmos.

To install the sample application, complete the following steps:
  1. In the header of Dev Studio, click ConfigureApplicationDistributionImport.
  2. Select the /OptionalComponents/PegaGP_Sample_App.jar file from your distribution media, and then follow the wizard instructions.
  3. When the import is complete, click Done.

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