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Manage information features

Updated on January 18, 2022

Use the following features to manage information about entities related to any government case.

Manage education

A process that manages the education details of a person and stores those details in the system of record.

Manage experience

A process that manages the experience details of a person and stores the details in the system of record.

Manage training

A process that manages the training details of a person and stores the details in the system of record.

Manage location

A process that manages the location details of an entity and stores the details in the system of record.

Manage facility

A process that manages the facility entity details and stores the details in the system of record.

Manage vehicle

A process that manages the vehicle entity details and stores the details in the system of record.

Manage household

A process that manages the household entity details and stores the details in the system of record.

Manage household members

A process that manages the members of household entity. When you add a new member or remove an existing member from a household, a new household is created, and the existing household becomes inactive.

Program configurator

A Program configurator is a tool allowing agencies to manage and customize the needs of the customer for programs like regulatory and integration, Citizen services, immigration-oriented programs more effectively and efficiently by interacting with constituents and corporate entities. The program Configurator software gives you greater flexibility and reduces the proliferation of items for uniquely configured program.

  • A program configurator allows you to make use of the PGP application features with the ability to Configure profiles for individual constituents and corporate entities. It also allows you to configure the PGP Case Reviewer Features to help the application request case type to review the program throughout the life cycle. These case – review features such as Upload and verify documents, review checklist, evaluate to name a few aids the case review process that can be reused and customized in the application request case type to meet your business needs.
  • The application request case type enables users to apply for any program or any of its descendants and takes you through steps to achieve end to end process of intake vs the review of the program so configured earlier. The application request case type enables you to apply for a program or any of its descendants, for example, a license. Using application request, you can bring all the services of your organization under one case type. The application request case type allows business users to streamline application processes, such as capturing entity details, document intake, consent agreement, and so on from start to finish. The business managers can review and approve the attached or uploaded documents, review the checklist, evaluate the process, and approve the application.
  • The program configurator has an ability to view the programs and its descendants with separate views. To save time, you can reuse dynamic views, which are standard forms that your application automatically manages for each program that you define.

As a part of the program configurator a user can create a License configuration a specialized version of a program configurator by Providing data to set up a new license. License Configuration is a Comprehensive and configurable application that streamlines the licensing and certification application process from start to finish, including evaluations, document upload and its verifications.

Program configurator provides users with the following capabilities:

  • Provide seamless and simple processes for constituents, businesses, and agency employees
  • Reduce processing and minimize touch points to provide straight-through processing
  • Provide a modern government platform to meet future requirements and allow business users to make policy changes
  • Reduce project implementation time and accelerate project delivery
  • Improve communication and interaction with constituents and businesses

Have a question? Get answers now.

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