Pega Government Platform (PGP) provides a rich set of features designed to enhance the customer experience, improve user productivity, and increase customer satisfaction. The solution provides reusable components or processes that can be used to build an application or case by using Pega App Studio or Pega Dev Studio.

The following sections describe key functional areas and features of the application that you can use as-is or extend to meet your business needs.

• Application intake features
• Manage information features
• Case Reviewer features
• Association Management Framework
• Cosmos Application
• Entity Profile views
• Investigative case management
• Pega Government Platform case types and workflows
• Roles, portals, and dashboards in Pega Government Platform
• Primary data entities
• Further reading