The SPU engine considers for update only those cases that are marked as in-flight. It is important for each application to define the criteria that qualifies a KYC case to be an in-flight case. The KYC engine comes with basic criteria based on the status of the case. If you need changes to that criteria, you can extend the Work- MapStatusWorkToKYCCaseStatus decision table. This decision table must be configured to return “Inflight” when the KYC case meets the specified criteria.
- In the header of Dev Studio, in the search box, enter Work- MapStatusWorkToKYCCaseStatus and select the decision table.
- Define the criteria that qualifies a KYC case to be an in-flight case.