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KYC Types and Items

Updated on May 25, 2021

Pega Know Your Customer implements regulatory questionnaires using a custom rule called KYC Type. Each KYC Type in the system represents a set of related questions that are displayed as a questionnaire for the user to complete.

The following elements make up a KYC Type:

KYC Item
KYC Item represents each of the questions in a questionnaire. Each item defines not only the text associated to the question, but also the property where the answer will be stored, its visibility and mandatory conditions, associated actions and many other options that the engine will use to drive the data capture.
KYC Group
Items can exist by themselves in a questionnaire, but they can also be grouped under KYC Groups. The KYC Group displays items on the screen under a collapsible section that facilitates the navigation and maintenance of the KYC Type. Groups can be shown or hidden based on visibility conditions.
KYC Type
The KYC Type is the container that puts together all items and groups under a questionnaire. It is also used to maintain questionnaire level configuration such as the applicability rules of the KYC Type, initialization and data propagation logic, or the definition of profiles.

KYC Types are defined in design time using the KYC Rule Manager Studio, a tailored version of Dev Studio that facilitates the navigation through the existing KYC Types and their organization. After KYC Types have been defined, the Pega Know Your Customer engine initiates them using the applicability rules associated to each KYC Type, making them appear as required in run time.

The following image is an example of how a KYC Type is displayed in run time and how the different elements defined in design time are used during that rendering.

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