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Creating the application

Updated on September 14, 2021
Pega Knowledge Implementation Guide
Before you begin:

When you run the New Application Wizard for Pega Knowledge, it creates a set of Pega-provided operators. For security purposes, these operators are disabled. To use the new application, you must enable the appropriate operators. See Enabling operator accounts in the Installing the application section of the Pega Knowledge Installation Guide.

  1. Log in by entering the administrator user name with the password that you specified for the Pega Knowledge application that you are implementing.
  2. Click Application menu > New Application.
  3. In the New Application wizard, click Pega Knowledge.
  4. Click Build with Pega Knowledge.
  5. Note the following when completing the configuration options:
    • Important: On the Select case types page, clear all of the selected case type check boxes. Pega Knowledge does not provide case types to extend in the implementation layer. They are used only for demonstration purposes.
    • There are no data types displayed on the Data types page. Pega Knowledge does not provide data types to extend in the implementation layer. They are only used for demonstration purposes.
  6. On the Name your application page, enter a name for your application.
  7. Click Create application.
    Result: Based on the application type and the information that you specify, the system creates an application with the required access groups, and operators. For example, the system clones the access groups that point to the application, clones the roles in that access group, and creates any users that you defined on the Application wizard tab of the Application rule form.
  8. Log in to your new application after you enable the appropriate operator IDs.
    Note: All procedures in this guide require that you log in to your new application by entering credentials for that application, unless otherwise noted.
What to do next:

The New Application wizard creates the application ruleset structure for you. You can reuse the rulesets that are created by the wizard for any further implementation. As you implement this application and future applications, you can apply Class layers principles to help you decide where in the class structure to create your rules to improve the maintainability and overall efficiency of your application.

For more information, see class hierarchy and inheritance.

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