Prerequisites
Before you start your Pega Knowledge implementation, make sure that you understand the following information, and install the necessary components:
Pega Knowledge
Implementation Guide
- Support for various browser versions. Review the Platform Support Guide.
- Basic functionality of Pega Platform. Enroll in the latest training courses, available on Pega Academy.
- Basic functionality of Pega Customer Service. Enroll in the latest training courses, available on the Pega Customer Service product page.
- Basic functionality of Pega Knowledge. Enroll in the latest training courses, available by searching the course library on Community.
- Install Pega Knowledge and verify your installation. For more information, see the Installation Guide on the Pega Knowledge product page.
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