Pega Knowledge provides configuration tools and capabilities to quickly and easily create, brand, and deploy knowledge help sites. Using help sites, customers can browse and search for information and answers to common questions.
You can create and maintain multiple help sites to support different lines of business with the corresponding content categories or content. Help sites can also be used as an internal or employee-facing knowledge portal.
You can embed help sites in an existing web self-service application or another web application.
To create, publish, and deploy a help site, complete the following procedures: