As an administrator, configure the service identifiers that call the external API services that you specify in troubleshooter questions. External APIs help minimize the need to customize troubleshooters, which can help authors select the most appropriate API to run from a troubleshooter question.

To configure your troubleshooter services, you add a service identifier to the KMRunQueryService activity, which is the activity that calls the external API service. You then add a check for the service identifier using a when condition, and add logic to execute the API service. For each service identifier that you add, you override the KMRunQueryService activity and save the activity in your application ruleset.Note: Create a specific ruleset for saving troubleshooter questions related to paragraph rules. This ruleset should be open.

1. In the header of Dev Studio, search for and click the KMRunQueryService activity.
2. Add a service identifier using a when condition in the KMRunQueryService activity.
   Note: You should update the When condition with logic based on the external API that you configure.
3. Click Save as to save the activity in your application ruleset.
4. In the header of Dev Studio, search for and click the D_KMApplicationSettings activity.
5. In the Data source section, open the pyDefault data transform.
6. In the pyDefault transform, search for .KMTSParagraphRulesetName, and then add the ruleset that you create for the troubleshooter services.

Result: After successfully creating and configuring a troubleshooter service, you can add this service to troubleshooter questions.