The following are some features of Fuzzy search:

• Fuzzy search automatically compensates for misspelled words, returning likely search results for the corrected search term.
• The fuzzy query generates all possible matching terms that are within a configurable ‘edit’ distance (fuzziness) and then checks the term dictionary to find out which of those generated terms exist in the index.
• Degree of fuzziness is configurable.
• Customers can browse other knowledge categories and articles or search for other answers.