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Search engine optimization

Updated on January 20, 2022

Knowledge system administrators can enable search optimization for each help site and community. This feature is configurable on the General tab of each individual help site or community, to provide flexibility for the sites that the business feels is important for search engines, such as Google to crawl and index.

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When enabled for a site, the system generates a site map in XML format. The resulting XML is not meant to be manually edited, and it is up to the customer to submit the sitemap XML to their preferred search vendors. When enabled, sitemaps are configured to be automatically updated on a nightly basis, setting each article with a priority level of .5.

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