Skip to main content

         This documentation site is for previous versions. Visit our new documentation site for current releases.      

Issues addressed in Pega Knowledge 8.7

Updated on January 18, 2022

The following issues were addressed in release 8.7.

Unable to edit a text snippet sourceText snippets created in previous versions of Pega Knowledge included HTML paragraph tags, which prevented them from being used within a sentence. You can now edit a snippet source and remove the paragraph tags.
Viewing recently updated articlesOn the Content page, the list of articles on the All content and My content pages were sorted by the created date, which made it difficult for authors to see recently updated articles. The Created date column has been replaced with the Last updated date column to ensure that recently updated articles appear at the top of the list.
Special characters are not displayed in search results Some special characters, such as French accented characters, were converted into a different HTML source format when saved in articles. The conversion prevented these characters from being returned in search results. To make special characters appear in search results, changes were made to how the articles are saved.
Extra spacing on some Knowledge portal pagesAdditional spacing and blank lines were removed on several Knowledge portal pages.

Have a question? Get answers now.

Visit the Support Center to ask questions, engage in discussions, share ideas, and help others.

Did you find this content helpful?

Want to help us improve this content?

We'd prefer it if you saw us at our best. is not optimized for Internet Explorer. For the optimal experience, please use:

Close Deprecation Notice
Contact us